Refund Policy

Returns, Refunds & Exchanges Policy

At RanchWear Club, each monthly drop is produced specifically for our members and features an exclusive design from a different ranch or agricultural operation. Because of the nature of our monthly membership model, we do not accept returns or exchanges for change of mind, incorrect sizing, personal preference, or because you do not like a particular month's design.

Exchanges

We do not offer exchanges.

Please carefully review the sizing information provided on our website before placing your order or selecting the size for your membership.

Change of Mind

We do not accept returns or provide refunds for change of mind, including if:

You ordered the incorrect size.
You change your mind after purchasing.
You decide you no longer want the item after it has been produced or shipped.
You do not like the style, color, or design of a particular monthly feature.

Faulty or Defective Products

If your item arrives faulty, defective, damaged, or with a manufacturing issue, please contact us at info@ranchwearclub.com as soon as possible after receiving your order.

Please include:

Your name and order number.
A description of the issue.
Clear photographs showing the fault or defect.

Once we've reviewed your claim and confirmed that the product is faulty or defective, we will work with you to provide an appropriate resolution, which may include a refund where applicable.

Normal wear and tear, accidental damage, improper care, or damage occurring after the product has been received are not considered manufacturing defects.

Incorrect Items

If RanchWear Club sends you an item that is different from what was included in your order, please contact info@ranchwearclub.com with your order number and photos of the item received so our team can make it right.

Subscription Cancellations

Canceling your RanchWear Club membership prevents future subscription renewals. It does not automatically cancel or refund an order that has already been charged or entered into production.

Any eligible cancellation or refund rights required by applicable law will still apply.

Shipping Delays

If an order cannot be shipped within the timeframe originally stated, any cancellation or refund rights required under applicable U.S. law will apply.